The Information Age May Finally Be Upon Us: How to Deliver Value with IT

by Richard Skriletz Beye Network

The change in corporate IT from decade to decade has been remarkable. Think of IT as it is now and compare it to IT a decade ago. In 2000, corporations were focused on getting value from major application investments like ERP and CRM, outsourcing was not the solution to cost management it has become, and IT and the business were coming to grips with how to use the Internet. Just as the 1990s had seen the rise of ERP and CRM mega-applications, client server computing, and the introduction of data warehousing and business intelligence, each decade has produced new challenges and changed the shape of IT.

So it is now. Business and technical environments continue to evolve and place new demands on IT. In particular, today’s demands to be cost and operationally effective are driving the new IT. How can IT, in the coming decade, deliver business value in this environment and with these constraints?

TOPICS:
Where We Are Today …….
The Challenge of Demonstrating Value with IT ……
Supporting Progress Toward Strategic Goals …..
Improving Process Performance …..
Activity Enablement

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I believe the enabling factor lies in technological shifts in data storage. Already we are seeing memory-resident business intelligence technologies. Some of these break traditional relational and hierarchical data structures into other forms to facilitate user access to and combining of data. As computer memory and hardware components continue to get cheaper while at the same time increasing capacity, it becomes more feasible to sustain the data necessary for monitoring strategic goals and process performance in memory. In addition, the move toward process-centric rather than application-centric processing may make all data as important as master data is today. The shift to making information available to enable an activity as defined by the business process may also change applications, making them more focused on data management and delivery than application-controlled processes.  …..

Read one man’s view of delivering value to the  Business with IT