‘Fast Bag Drop’ Huge Success at New Heathrow Terminal 5

LONDON – England – The new Heathrow Terminal 5 which opened three days ago has gone down as a huge success with passengers and staff.

“Terminal 5 has incorporated a revolutionary technique in processing passenger luggage and speeding up the process of boarding a plane.” “It is quite easy, passengers simply drop their bags off and never see them ever again,” an operations manager for BAA told the Daily Squib.

Excellent customer service
On one of the departing planes, passengers on flight BA0469 to Benidorm were spirited through the Fast Bag Drop in record time and their flight left on schedule. One, Elizabeth Drusus, told the Daily Squib the captain said they would be leaving without any luggage. They had been told this was part of the new BA system where passengers were encouraged to travel light.”We are encouraging travellers to forget about essentials like luggage,” an airport official said.” Read the Daily Squib. (the world’s finest news source)

Reality checks:

• Getting to grips with UK’s biggest WLAN
• Cancelled flights and baggage chaos mar Terminal 5 opening
• Simon Calder: Terminal turmoil for British Airways
• BAA’s Terminal 5 baggage woes (no RFID)
• http://www.it-director.com/business/content.php?cid=10384